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What to Do When Your Request Will get Denied

What to Do When Your Request Will get Denied 


As of April 6 2024, workers within the UK will achieve the appropriate to request versatile working preparations from day one among a brand new job, because of the federal government’s Employment Relations (Versatile Working) Invoice. This coverage goals to enhance work-life steadiness, and accommodate the various wants of the trendy workforce.

Regardless of this progressive step, current research reveal that roughly 30% of feminine workers, particularly,  have already confronted rejection when requesting versatile working preparations, in line with Folks Administration.

In case your versatile working request has been denied, do not lose hope—there are proactive steps you may take to handle the state of affairs.

Why did you get a no?

There are a number of the reason why an employer may deny a request for versatile working preparations, even when it appears cheap to you. One frequent issue is the potential value implications for the enterprise. If accommodating your request would require vital monetary funding, resembling hiring extra workers or implementing new expertise, the employer might hesitate to approve it. 

Moreover, in case your proposed schedule conflicts with important enterprise operations or shopper wants, the employer might discover it troublesome to justify the association. It is important to know that whereas versatile working can profit each workers and employers, there are sensible issues that employers should weigh when making these selections.

What are your subsequent steps for those who get denied?

There are a couple of easy methods you may assess and get higher readability on the state of affairs:

Perceive the explanations behind the “no”

Firstly, ask your employer for detailed causes behind the denial in writing. Understanding their perspective can present readability on the choice and assist you decide if there’s room for negotiation. Wri  Having to clarify their rationale might give some employers the time to rethink, this key proper as an employeer, and on the very least assemble an inexpensive, stress-tested response.

Contemplate different preparations

In case your unique request is not possible in your employer, you may discover different options. For instance, versatile working might merely contain extra predictable working hours, notably for individuals in jobs resembling these on rotas or zero-hours contracts, the place hours prohibit them from planning outdoors of labor and having a set schedule for larger peace of thoughts.

Suggest totally different schedules or preparations that would meet each your wants and the corporate’s operational necessities.

Enchantment course of

Many corporations have an appeals course of in place for denied versatile working requests (and in the event that they don’t, counsel they put one in place). Discover this selection, guaranteeing you observe any particular procedures outlined by your employer.

The enchantment course of gives workers with a proper avenue to problem the choice to disclaim their versatile working request. This usually entails submitting a written enchantment outlining the reason why the request must be reconsidered. 

It is necessary to stick to any particular timelines and procedures set forth by the employer to make sure your enchantment is correctly thought of. Moreover, gathering supporting proof or demonstrating how the proposed association may benefit each events might strengthen your case throughout your enchantment.

Search authorized recommendation

For those who imagine your request was unfairly denied or for those who suspect discrimination, you may contemplate searching for authorized recommendation. Employment legal guidelines exist to guard your rights, and authorized steerage may help you navigate your choices.

Take it past your employer

Workers can convey a declare at an employment tribunal for failure to observe the method.  If a refusal might be proven to be a discriminatory act, there’s the danger of uncapped compensation, and if the request pertains to an worker’s incapacity, a refusal may very well be a failure to make an inexpensive adjustment underneath The Equality Act 2010

Not each employer will agree with their worker’s enthusiasm for versatile working, however discrimination of any form or not following the method can result in worker disengagement or dangers of Tribunal claims.

Consider your long-term objectives

For those who’re ever in a state of affairs the place searching for tribunal motion appears inevitable, generally it may be higher to take it as a powerful incompatibility with the organisational tradition or core firm values, an indication to maneuver on to one thing higher.  

Authorized motion might be laborious and irritating, and probably go away you and your employers with emotions of mistrust, anger and resentment. If flexibility is non-negotiable for you, it is perhaps value exploring alternatives with corporations that worker wellbeing

Concerns for employers when turning down a request

When confronted with the choice to disclaim a versatile working request, employers should rigorously contemplate numerous components to make sure equity and compliance with authorized obligations. Right here’s how to reply to a versatile working request as thoughtfully as doable as an employer:

Contemplate the enterprise wants

For those who can precisely state how the versatile working of the precise worker, particularly, would have an effect on your value of products offered, revenue margins, customer support or basic enterprise operations in a considerably unfavorable means, you could possibly reject the request pretty.

Assess the influence of the requested adjustments on the enterprise operations. Whereas accommodating versatile working is useful, it mustn’t compromise productiveness or service supply.

Be honest and constant

Guarantee selections relating to versatile working requests are made pretty and constantly throughout the organisation. Inconsistent therapy can result in worker dissatisfaction and potential authorized challenges.

For instance, if one worker’s versatile working request is denied attributable to operational constraints, related requests from different workers in comparable roles must be assessed utilizing the identical standards. This strategy fosters transparency and belief throughout the workforce, decreasing the probability of grievances and authorized disputes stemming from perceived unfair therapy.

Discover different options along with your worker

If the unique request can’t be accommodated, discover different preparations that would meet each the worker’s wants and the enterprise goals. There are many potential versatile working preparations to select from.

Greatest methods to maximise a contented end result for each events

To make sure a mutually helpful end result, prioritising open communication and suppleness is essential for each employers and workers:

  • Maintain an open dialogue: foster open and trustworthy communication between employers and workers. Encourage dialogue to know one another’s views and discover mutually helpful options.
  • Keep versatile in strategy: each events ought to strategy the state of affairs with a willingness to be versatile. This may contain compromising on sure elements to succeed in an answer that works for everybody.
  • Suggest a trial interval: contemplate implementing trial intervals for brand new versatile working preparations. This enables each events to evaluate the feasibility and influence earlier than making a everlasting choice.
  • Assess and consider: schedule common opinions to evaluate the effectiveness of the versatile working preparations and make changes as obligatory. This ensures that each events stay happy with the association over time.


The suitable to request versatile working represents a major step in the direction of creating extra inclusive and accommodating workplaces, and the denial of such requests might be disappointing and difficult for workers. 

By coming to an settlement concerning the causes behind the denial, exploring different options, and sustaining open communication, workers and employers can work collectively to search out mutually passable outcomes. 

Finally, prioritising understanding and compromise can normally result in happier, extra productive workplaces for all events concerned.


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